We help landlords protect and grow their investments with proactive service, strong compliance, low vacancy rates, and smart tech systems. Why Choose UNO property management to manage your Auckland rental home? Auckland Property Management Company UNO Property Specialists
Low Staff Turnover
Our property managers have been with us since we first established in 2009 – you don’t have to worry about
dealing with a new property manager every six months. Community Responsibility
It is our pleasure to be a supporter of KidsCan. We were also one of the proud sponsors for Special Children’s Christmas Party 2015 where over 2000 disadvantaged children had a Christmas party just for them. Half of a Century of Experience
With an average age of 32, our highly trained team has a combined 53 years of experience in Property Management. What doesn’t kill us makes us stronger and better. Property to Staff Ratio
While industry averages sit at around 120 – 140 properties per property manager, we have a property to property manager ratio of up to 100 properties. We believe this is essential for maintaining a high level of service for our landlords and tenants. We also believe this is no different to evaluating child to teacher ratio when choosing a Daycare. We win and lose with you
We understand for property owners, it is all about the return. Our unique Incentive Based Pay System is designed so that our Property Managers are paid on a unique commission basis. They are paid a percentage % of the Management Fees generated from their portfolio. Property Managers are rewarded for minimising vacancy levels and maximising rent. If our clients earn less money from their properties, so do we. Detailed Property Inspections
Every detail of your property is carefully recorded and photographed to ensure that you are not held responsible for any tenant damage and reduce tenant disputes. Audited Trust account
Your money is safe with us. We run a trust account that is audited every 6 months by an independent auditor. You do not need to be worried about your money being transferred in and out of the rent account for unethical reasons to benefit the managing company itself.
100% Property Management
We believe property management is a specialist profession as it demands efficient processes and in depth understanding of anything between basic building knowledge to dealing with high emotion situations. Property management is also dealing with people’s hard earned money and their living environment, both of which can be triggers for conflicts and problems. To be able to do a good job for you, we focus 100% on property management. You deserve 100% and nothing less. Training
Training is essential to keep up with the changes and getting better at what we do. We have 1 hour training weekly and we allocate conference and workshop training of minimum 10 hours per annum per team member. We show properties 6 Days a week
To rent out properties faster, we have dedicated letting specialists working on your property. In addition, we show properties on Saturdays to maximise the opportunity to find a good tenant within the shortest period of time possible. Access to Information 24/7 wherever you are
We believe in open communication and total transparency. You can access your property inspection report, rent statement, and other pertinent information about your property from our secured site. Our site also provides your tenant with the ability to log maintenance requests, view their rental and other payment history and communicate with their property manager anywhere at anytime. Zero Tolerance Rent Arrears
Our team consistently tracks at less than 2% of tenancies more than 7 days or more in rent arrears. More than 98% of our tenants pay rent on time. Low to Zero Vacancy
Our team consistently tracks at between 0-1% of our portfolio being vacant for more than 5 days per year. We are trained to find you a suitable tenant in the fastest possible time. Our genuine 24/7 online booking system, giving your potential tenants more flexibility to view your property so that we can rent out your property faster. Rent Reviews
We monitor your rental levels regularly every 3-4 months at the time of routine inspections and we initiate rental reviews every 6 months to ensure your property achieves optional financial performance for you. Video Marketing Tours
We shoot video tours of your property when it is vacant, this alone can shorten the time it takes to find a suitable tenant by half. Video tours help highlight your property features to a new level and help tenants to assess suitability of the property almost immediately to avoid wasting time. Superior Service Standards
The deregulation of the industry in 2008 did not help the average reputation the industry already has and it certainly has lowered the bar even further so much so that there were more new property management companies or individuals practising property management in New Zealand in the last 5 years than the previous 10 combined. Somethings stay unchanged though: You need highly qualified professionals to look after your millions of dollars worth of investment assets. We’re members of Leading Property Managers of New Zealand, and the Real Estate Institute of New Zealand so we are bound by the Code of Conduct of these two reputable organisations and it is easier for you to hold us accountable. Money back Guarantee
We guarantee that, if within 3 months of the start of our contract, you are not entirely satisfied with our service, we will release you from your contract and refund any fees charged in full.
