06/04/2026
City of Lufkin to launch MyLufkinTX Service Request Application on June 15
The City of Lufkin will officially launch MyLufkinTX, a new resident‑focused service and communication app, on Monday, June 15, 2026. The platform is designed to make it easier than ever for residents to connect with their City, report issues, and stay informed.
Key features include:
Citizen Access: Residents can submit service requests through the website or mobile app (iOS and Android), including photos and GPS location data.
Improved City Staff to Citizen Engagement Efficiency: Automated request assignment, workflow management, and map-based context help staff respond more effectively.
Enhanced service for our Citizens: Geographic batch of similar tasks and transparent communication throughout the request lifecycle will improve service to our citizens.
Additional benefits include:
Enhanced Citizen satisfaction through consistent and transparent communication.
Elimination of lost or delayed requests through automated tracking.
A more accessible, user-friendly experience for both staff and residents.
Examples of what residents can report:
City Streets: Report potholes, leaning stop signs, streetlight issues, and other roadway concerns to help crews respond more quickly.
Solid Waste: Request curbside pickup for brush, debris, and other approved bulk items.
Parks: Notify the City about broken playground equipment, damaged fencing, or other maintenance needs to help keep Lufkin’s parks safe and enjoyable.
Code Enforcement: Help keep Lufkin safe and beautiful by reporting code violations such as illegal dumping, unauthorized disposal of trash, tall grass or overgrown lawns or vegetation.
A Faster, Easier Way to Connect with Your City
See something in your neighborhood that needs attention? MyLufkinTX makes it simple. Submit a request in seconds, track progress, and receive updates all in one place.
It’s your city and your app! Help keep Lufkin a great place to live, work, and play!