03/27/2018
Consumer Fees for Housing Counseling
Foreclosure prevention counseling and homeless counseling services are available free of charge through HUD's Housing Counseling Program. Housing Counseling agencies participating in HUD's Housing Counseling Program are not permitted to charge consumers for these specific housing counseling services. Counseling recipients should not pay for these services. However, housing counseling agencies are permitted to charge reasonable and customary fees for other forms of housing counseling and education services, including pre-purchase, reverse mortgage, rental, and non-delinquency post-purchase counseling services, provided certain conditions are met:
Agencies must provide counseling without charge to persons who demonstrate they cannot afford the fees;
Agencies must inform clients of the fee structure in advance of providing services;
Fees must be commensurate with the level of services provided.
