Touchstone Property Management

Directions Website Contact the business

Touchstone Property Management Touchstone Property Management is a full-service property management company for multi-family

If your property is sitting at 60% and the to-do list feels endless, it’s easy to assume the only way out is a renovatio...
10/14/2026

If your property is sitting at 60% and the to-do list feels endless, it’s easy to assume the only way out is a renovation budget you don’t have right now.

Most of the time, that’s not where leases are being lost.

Renters decide in the first two minutes of a tour, long before they see a kitchen or a floor plan. They’re reading the walk from the parking lot: Can I find the office? Does the gate work? Does anyone take care of this place?

Winter makes this harder. Days are shorter, so more tours happen at dusk, after work. One dark breezeway or a dead light by the leasing office tells a renter more than any listing photo.

We’ve walked plenty of DFW properties where the units were fine, but the first impression was costing the lease. Before we ever talk renovation, we walk the tour path the way a renter would. The five fixes above cost very little, and they’re the fastest way to stop losing tours you’ve already paid to get.

Try it this week: walk your property at 6 pm, starting from the parking lot. Write down everything you’d notice as a renter, then start fixing.

And if you’d rather not figure out where to start on your own, you don’t have to. One team, one plan, one phone call, with Touchstone Construction under the same roof when the bigger work comes.

👉 Book your consultation at touchstonepm.com

𝐍𝐨𝐛𝐨𝐝𝐲 𝐰𝐚𝐧𝐭𝐬 𝐭𝐨 𝐡𝐞𝐚𝐫, "𝐖𝐞 𝐝𝐢𝐝𝐧'𝐭 𝐬𝐞𝐞 𝐭𝐡𝐨𝐬𝐞 𝐦𝐨𝐯𝐞-𝐨𝐮𝐭𝐬 𝐜𝐨𝐦𝐢𝐧𝐠."Especially when it's your property and your investment on t...
10/12/2026

𝐍𝐨𝐛𝐨𝐝𝐲 𝐰𝐚𝐧𝐭𝐬 𝐭𝐨 𝐡𝐞𝐚𝐫, "𝐖𝐞 𝐝𝐢𝐝𝐧'𝐭 𝐬𝐞𝐞 𝐭𝐡𝐨𝐬𝐞 𝐦𝐨𝐯𝐞-𝐨𝐮𝐭𝐬 𝐜𝐨𝐦𝐢𝐧𝐠."

Especially when it's your property and your investment on the line.

Seeing a strong occupancy number today feels reassuring. But here's something worth asking:

How many of those leases are coming up for renewal this winter?

Because if several residents leave around the same time, January could look very different from October.

Before the holidays get busy, ask your property manager these 5 questions:

How many leases are expiring this winter?

Do we know who's planning to stay?

Have renewal conversations started?

What's the plan for upcoming vacancies?

How quickly can those units be made ready?

𝑮𝒐𝒐𝒅 𝒑𝒓𝒐𝒑𝒆𝒓𝒕𝒚 𝒎𝒂𝒏𝒂𝒈𝒆𝒎𝒆𝒏𝒕 𝒊𝒔𝒏'𝒕 𝒋𝒖𝒔𝒕 𝒂𝒃𝒐𝒖𝒕 𝒌𝒏𝒐𝒘𝒊𝒏𝒈 𝒘𝒉𝒆𝒓𝒆 𝒚𝒐𝒖𝒓 𝒑𝒓𝒐𝒑𝒆𝒓𝒕𝒚 𝒔𝒕𝒂𝒏𝒅𝒔 𝒕𝒐𝒅𝒂𝒚. 𝑰𝒕'𝒔 𝒂𝒃𝒐𝒖𝒕 𝒌𝒏𝒐𝒘𝒊𝒏𝒈 𝒘𝒉𝒂𝒕'𝒔 𝒄𝒐𝒎𝒊𝒏𝒈 𝒏𝒆𝒙𝒕.

At Touchstone, we believe owners deserve that kind of visibility.

We work with plenty of owners who don't live in Texas. California, New York, even overseas.The thing they tell us they w...
10/09/2026

We work with plenty of owners who don't live in Texas. California, New York, even overseas.

The thing they tell us they want most is simple: not to be surprised. A month-end report can't do that alone, because by the time it arrives, the month's decisions are made.

That's why we send weekly numbers too. Who moved in, what's stuck, what's next.

Out-of-state owners, how often do you hear from your property manager?

Book a Consultation with us at www.touchstonepm.com

DFW owners: the first cold night is coming. Will you hear about it before or after?If you live out of state, or your bui...
10/06/2026

DFW owners: the first cold night is coming. Will you hear about it before or after?

If you live out of state, or your building is already behind on maintenance, that first freeze is when small issues turn into weekend emergencies and cold vacant units stay empty.

Send this to your property manager and ask one question: "Which of these five are already done?" Their answer will tell you everything.

October is not too early to protect winter occupancy.For DFW multifamily owners and operators, the next 90 days are easi...
10/01/2026

October is not too early to protect winter occupancy.

For DFW multifamily owners and operators, the next 90 days are easier to manage when the property is not carrying hidden work into Q4.

A practical way to think about it:
• Map lease expirations through year-end
• Identify units that are ready, almost ready, and blocked
• Review open maintenance items that can affect tours or renewals
• Agree on pricing, concession, and follow-up rules before traffic softens

The goal is not to predict winter. It is to remove avoidable surprises before it arrives.
Save this as your September owner checklist.

71% occupancy. That's what this Carrollton property was sitting at when the owner called us.He'd been with the same PM f...
07/26/2026

71% occupancy. That's what this Carrollton property was sitting at when the owner called us.

He'd been with the same PM for 3 years. Every month, the report said things were 'on track.'

They weren't.

Here's what we found in the first 30 days:
→ 14 leases 10–15% below market rate
→ $1,100/month in preventable maintenance costs from deferred work
→ No renewal outreach program residents left without being asked to stay
→ Staff turnover every 4 months zero continuity

Our 4-step intervention:
1. Full lease audit + phased rent repositioning
2. Maintenance blitz cleared backlog in 45 days
3. Automated 90-day renewal reminder system
4. Hired bilingual on-site team consistency + resident trust

Result: 96% occupancy in 18 months.

If your DFW property is stuck, this is what's possible.

DM me 'TURNAROUND' and let's look at your numbers.
— Joel Delgado | Touchstone Property Management

07/24/2026

📍 Carrollton, TX | Before & After

When this owner came to us, their property was at 71% occupancy.

Here's what we found in the first 30 days:
→ 14 units with under-market leases ($80/mo below market)
→ Deferred maintenance backlog costing $1,100/mo in lost retention
→ No formal renewal process residents leaving without being asked to stay
→ Staff turnover every 4 months no consistency for residents

What we did:
✅ Full lease audit + rent repositioning plan
✅ Cleared maintenance backlog in 45 days
✅ Installed renewal reminder system 90 days before each expiration
✅ Hired bilingual on-site team

Result: 96% occupancy in 18 months.

If your DFW property is stuck below 85%, comment TURNAROUND and we'll book a free assessment.

Most property managers hand you a contract and disappear.We hand you a plan.When we take over a new DFW property, the fi...
07/23/2026

Most property managers hand you a contract and disappear.

We hand you a plan.

When we take over a new DFW property, the first thing we do is sit down with the owner and build a written roadmap. Where the property stands today. Where it should be. And exactly how we are going to get there.

Not a verbal promise. A written target we are accountable to from day one.

Most first-time multifamily owners in DFW never get this from their property manager. They get a monthly report that tells them what happened. Never what should have happened. Never what the plan is for next month.

That gap is where money quietly disappears.

If you just bought your first DFW apartment complex and your PM has not shown you a documented baseline and a written improvement plan, ask them for it today.

Their answer will tell you everything.

Comment PLAN below and we will show you what that looks like for your property.

Touchstone Property Management
3,000+ doors | 40+ DFW communities | Family-owned | Bilingual
(214) 438-0996 | touchstonepm.com

07/21/2026

Your LPs will ask who manages the asset.

This question makes or breaks LP confidence in your deal.

Here are 5 criteria every DFW syndicator should use to evaluate a PM:

1️⃣ LP-ready monthly reporting (not just a P&L - a full narrative + KPI package)
2️⃣ A written 90-day stabilization plan before Day 1
3️⃣ In-house construction - no third-party delays on your rehab timeline
4️⃣ Transparent weekly communication - you can answer any LP question within 24 hours
5️⃣ A proven DFW track record - actual before/after data, not marketing copy

At Touchstone, we check all 5.
3,000+ doors managed. 14 years in DFW. In-house Touchstone Construction.

DM me 'SYNDICATION' and let's talk about your next deal.

📢 DFW Multifamily Market Update - H2 2026Vacancy is ~7.2% across DFW. Class C markets in Irving and Garland are tighteni...
07/18/2026

📢 DFW Multifamily Market Update - H2 2026

Vacancy is ~7.2% across DFW. Class C markets in Irving and Garland are tightening.

Rent growth is moderating, which means retention is now more valuable than chasing new leases.

Are you getting this kind of market context from your PM?

At Touchstone, we deliver a quarterly market brief to every client - automatically.

What market trend concerns you most heading into Q4? Comment below 👇

Address

15455 Dallas Pkwy Suite 600
Addison, TX
75001

Opening Hours

Monday 8am - 5:30pm
Tuesday 8am - 5:30pm
Wednesday 8am - 5:30pm
Thursday 8:30am - 5pm
Friday 8am - 5:30pm
Saturday 10am - 3pm

Website

Alerts

Be the first to know and let us send you an email when Touchstone Property Management posts news and promotions. Your email address will not be used for any other purpose, and you can unsubscribe at any time.

Contact The Business

Send a message to Touchstone Property Management:

Shortcuts

Share

Category