Buyers and Sellers deserve the highest level of service possible. That is why every Buyer and Seller should demand the following from their Realtor:
Education
Things are changing quickly! I am dedicated to continuing education and upgrading of skills. I have a Bachelor of Commerce degree from the University of British Columbia with a specialization in Urban Land Economics. This degree provides me with a comprehensive knowledge and application of sound business practices and management skills pertaining to the real estate market. I also have my Associate Broker designation and regularly participate in continuing education in areas of real estate, real estate law, computer technologies, and other real estate and business related issues. I am a professional who keeps up to date on today’s fast changing real estate climate. Background & Experience
I have experience as a Residential Construction Manager overseeing the building of residential homes from beginning to end; co-ordinating subtrades and making sure costs were within budget. Real Estate
In the 30 years I have been in the real estate business, I have relied on the attributes mentioned below to provide buyers and sellers alike the highest level of service to effectively reach their goals and fulfill their expectations. This has resulted in over 1,534 career transactions, recognition as a “Medallion Club” Realtor whose production ranks me in the top 1% of all Realtors in the Fraser Valley, and recognition as a member of both the RE/MAX Diamond Club and the esteemed RE/MAX Hall of Fame. I have also received the RE/MAX Lifetime Achievement. Communication
Active listening, idea clarification, objection handling, presenting of options, and working with my clients to reach their real estate goals are important to me. My communication is enhanced by using technology, and I make it my business to stay in touch with my clients, returning calls and e-mails in a timely manner. Technology
The use of computers, the Internet, and social media has changed everything! I realize that I have to stay close to the cutting edge of technology. That is why I market my listings on the Internet, ensure my website at www.steveklassen.com is constantly updated with the most current information, and employ social media. To be most efficient, I use all current technologies that are available to me for use in my business. I am continually upgrading my technological education. I also keep up to date and informed about upcoming software to ensure that I am being most efficient when at the office or on the road. But none of that matters if it doesn’t help me better serve you. Accuracy and Ethics
I fulfill promises made, keep accurate records of any conversations and communications (including phone and e-mail), and make it a priority to be on time for appointments. I also know and apply the rules and regulations of my profession without compromise. I make it a point to be truthful and honest. Networking
I successfully interact with people within my sphere of influence as well as find and increase my base of clients through various promotional strategies. My historic percentage of business from referrals, repeat business, and “sphere of influence” is about 85%. It is obvious to me where I should be spending my time. Trust
Take a look at my Facebook and Google reviews. There you will find evidence of promises kept. Systems and Efficiency
I use a systematic approach to real estate transactions to ensure that I do what I say I will do and that your goals are met. This is achieved by proper application of communication with the help of technology, accuracy with knowledge, networking, and work ethic. The benefit to you is that any stress that can be removed is removed. Strong ethical values and hard work have placed me in a position where I am able to employ capable staff who maintain my systems so that I can spend more time with my clients. Consultative Approach
I listen first! A salesperson sells you something whether you need it or not. A consultant helps you buy something that meets a goal. I am a Real Estate Consultant, not a salesperson. I listen to you, present you your options, and work with you to reach your goals. I don’t push, rather, I work at your pace. You owe it to yourself to work with someone who is concerned about your needs first. Long Term Focus
I depend on your repeat business and referrals! Because my current and past clients send me my future clients, your complete satisfaction and subsequent referrals are the basis of my future business. I understand that only when you receive the highest level of service will you feel comfortable referring your family, friends, and work associates to me. I am interested in building strong, lifelong relationships one client at a time. There you have it. Eleven essentials that everyone, including you, should demand from their Realtor. Why not call me today to find out how I can help you?
- Steve Klassen
