54North Homes

18/09/2026

The safety and wellbeing of our customers is a top priority and we’re committed to helping protect those who may be at risk.

Abuse and neglect can take many forms, including physical, psychological, financial and domestic abuse, as well as neglect and exploitation.

Warning signs may include changes in behaviour, mental health concerns, financial difficulties, visible injuries, substance misuse or relationship problems.

If you're concerned about someone's safety or wellbeing, you don't need proof to raise a concern. Contact your local authority's safeguarding team for advice and support.

If someone is in immediate danger, always call 999.

Find out more about safeguarding and how to report a concern on our website: https://54northhomes.co.uk/your-support/safeguarding-adults-and-children/

17/09/2026

We have a Housing Officer role available at 54North Homes: £37,363 per annum plus a Karbon car payment of £2,405 per annum

Interested in joining our Housing Team? Find more details below 👇

This week’s job opportunities at Karbon:

Grounds Maintenance Operative (Part Time): £26,020 per annum (pro rata)

Service Design Lead (fixed term role until 31 August 2028): £53,524 per annum plus a Karbon car payment of £2,405 per annum

Staying Connected Assistant: £26,494 per annum

Plumber: £35,218 per annum

Heating Engineer: £39,429.72 per annum

Housing Officer at 54North Homes: £37,363 per annum plus a Karbon car payment of £2,405 per annum

We also offer great benefits including 26 days annual leave, birthday leave, occupational pension and a health cash plan.

Find out more and apply here: www.karbonhomes.co.uk/careers/

16/09/2026

This week (14 – 20 September) is Gas Safety Week – the annual national campaign aimed at raising awareness about gas safety across the UK.

This year’s theme, ‘Take No Chances’, reminds us to act promptly if we notice any issues with gas appliances.

Keeping our customers safe is our top priority. One way in which we do this is by providing annual gas safety checks to make sure everything is safe and working as it should.

As a 54North Customer, you can help us check that your home is gas safe too, so we are pleased to share these ten top tips to stay safe and warm in your home from Gas Safety Week 👇

Read more here: https://54northhomes.co.uk/about-us/news/2026/september-2026/gas-safety-week-take-no-chances/

10/09/2026

During 2025-26, we spent around £144,000 clearing waste and dealing with fly-tipping across our communities.

While keeping our neighbourhoods tidy is important, reducing fly-tipping means we can focus more time and resources on other services that matter to our customers.

Fly-tipped waste can also create safety concerns, attract pests and impact the local environment.

If you have unwanted items, your local council may be able to help with bulky waste collections, and many charities will collect reusable furniture and household items free of charge.

Let's keep our communities clean, safe and welcoming for everyone.

Read more: https://54northhomes.co.uk/about-us/news/2026/august-2026/the-true-cost-of-fly-tipping/

08/09/2026

Over the last year, 464 customers shared their views through our Tenant Satisfaction Measures survey, helping us understand what's working well and where we need to improve.

We're pleased to hear that many of you feel:
- You're treated with professionalism and respect
- Your home is safe and well maintained
- You're supported when moving home or facing financial difficulties

We've also listened carefully to your feedback about repairs, communication and complaints handling, and we're making changes to improve our services, recruit new colleagues and introducing new ways to keep you updated.

Thank you to everyone who took the time to share their views. Your feedback is helping us deliver better services for our communities.

Read more about how we're performing here: https://54northhomes.co.uk/about-us/news/2026/august-2026/how-were-performing/

02/09/2026

If you're a shared ownership customer or leaseholder and are worried about paying your rent or service charges, support is available.

Shared ownership customers are responsible for paying rent and service charges alongside any mortgage payments, in line with the terms of their lease.

We understand that financial circumstances can change, and our Income Management Team can work with you to explore your options.

If you're worried about paying your rent or service charges, please don't wait to seek support, follow this link to find out more:

https://54northhomes.co.uk/about-us/news/2026/august-2026/support-with-shared-ownership-payments/

27/08/2026

Catch up on our latest useful updates for customers in our August Customer Bulletin.

This month's issue includes advice on how to recognise the signs of neglect and abuse, as well as results and insight into what changes are being made to continue enhancing your experience as customers.

You’ll also find opportunities to get involved, community‑focused news and support available if you need a helping hand.

Stay informed and connected here: https://mailchi.mp/54northhomes.co.uk/your-august-2026-bulletin-17459257

21/08/2026

A major change to free school meal eligibility means thousands more families could now qualify for support.

From September, children in full-time education in England will be eligible for free school meals if their parent or carer receives any amount of Universal Credit.

With free school meals worth around £500 per child each year, now is a great time to find out whether your family can benefit.

The cost of living continues to put pressure on many household budgets and this could make a real difference.

Read more in the comments below to check if you qualify.

20/08/2026

We believe our role goes beyond housing and are committed to helping young people to discover new opportunities, explore future careers and believe in their own potential.

Our partnership with Positive Footprints Network enables us to invest in the future of our communities through their award-winning programmes.

Over the last year, our partnership has:
- Supported 327 children across 8 schools
- Delivered 102 hours of aspirations, skills and careers learning
- Generated £66,000 in social value for local communities
- Helped children feel more confident, hopeful and positive about their futures

Research shows that children begin forming ideas about their future from an early age, so we proud to be part of providing access to positive experiences which can have a lasting impact on young people's confidence, ambitions and life chances.

The below video shows our colleagues attending a school session and seeing first hand the impact of the programme investment.

Find out more in the comments below.

17/08/2026

Avoid potential disruption to your heating, hot water and electricity tariff.

Do you have an RTS electricity meter? Older RTS meters are being switched off across the UK.

If you have electric heating, storage heaters or an Economy 7 tariff, you could be affected. If you're unsure what type of meter you have, your supplier can help.

Contact your electricity supplier to arrange a free meter upgrade.

Read more here: https://54northhomes.co.uk/about-us/news/2026/august-2026/rts-electricity-meters-are-being-switched-off-heres-what-you-need-to-do/